Customer Reviews
At Arlington Fence and Deck Company, we believe that our customer’s feedback is the cornerstone of our success and continuous improvement. Our reviews page is dedicated to sharing the experiences of those who have chosen us for their fencing, decking, and other outdoor space needs. Through their words, prospective clients can gain insights into the level of quality, professionalism, and customer service we strive to deliver with every project.
Contacted Arlington Fence and Deck and they responded quickly. They were able to give me a general estimate for repair of several sections of a 6-foot privacy fence and a gate based on photos I sent. We set up a date for Mike to come out and do a detailed estimate. The detailed estimate was actually a bit lower than the first estimate. I also had cast iron railings that had rusted posts that needed repair and they gave an appropriate estimate for that as well. There were two different dates to do the two repairs and they came and did a great job on both. I'd definitely use them again.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
General repairs & maintenance, Fence installation
I cannot recommend this company enough! We spoke with four different fence companies and right from the start, Arlington Fence stood out. For starters, they came in a few thousand dollars (about 15%) cheaper than other quotes. Michael from Arlington Fence Company made multiple trips as we planned everything out, answered questions, made adjustments to our original plans, and was very responsive, even though our fence is a relatively small job for them. They applied for the fence permit for us too. Michael and Michele pushed through some confusion we had with our county over the course of several weeks, using their knowledge of fences and other structures, permitting, and county rules. The work crew was similarly remarkable, patiently waiting as we had to make a few surprise decisions on the day of the installation and working until after 8pm to get the job done on the same day as promised. Even then, they did a final walk through confirming we were happy and did not bill us until a few days later so they could confirm everything was how we wanted it after seeing it in the daylight. And of course the fence turned out beautiful and sturdy and exactly what we wanted. All in all, our small project was a lot of work that they didn't expect, and they still prioritized our satisfaction and customer service for less than other quotes we got. We were really pleasantly surprised.
Positive
Responsiveness, Quality, Professionalism, Value
Arlington Fence did an excellent job. They were polite, kind and professional. They really know what they are doing. I would say that their focus on customer satisfaction is excellent. I am very pleased with my fence and custom gates. If you havn't already call them and get your fence!
Positive
Responsiveness, Quality, Professionalism, Value
We are so happy with our new aluminum fence from Arlington Fence! It will keep our child safe in our yard and enhance our curb appeal. Throughout the whole process, Arlington Fence's team was warm, friendly, kind, helpful, and patient, especially in dealing with our busy schedule and odd yard shape. I highly recommend them!
Repeat performance! Arlington Fence and Deck built us a beautiful split rail fence 12 years ago, so we called them again. Exemplary work on 500 ft split rail fence and 5 gates. The crew has an amazing work ethic and completed the work in just over one day! Each gate opens and closes with ease. Highly recommended.
Positive
Responsiveness, Quality, Professionalism
Understanding Our Client’s Perspectives
Our commitment to excellence is reflected in the satisfaction of our clients. The reviews shared here offer a glimpse into the personalized approach we take with each project, ensuring that every detail meets or exceeds our client’s expectations. From initial consultation to the final touches, we prioritize open communication and collaboration.
The Impact of Honest Feedback
Honest feedback is invaluable to us. It not only reaffirms our strengths but also highlights areas where we can grow and enhance our services. We take each review to heart, using it as an opportunity to learn and evolve. Our goal is to continuously improve and to set new standards of excellence in the outdoor living industry.
Shared Experiences
The experiences of our clients provide real-world examples of our workmanship, creativity, and dedication to customer satisfaction. Through these reviews, potential customers can better understand the diverse range of projects we’ve completed, from residential fencing to expansive commercial decking and beyond, each tailored to the specific needs of our clients.
A Foundation for Trust
We understand that choosing a company to transform your outdoor space is an important decision. The reviews shared by our clients lay a foundation for trust, demonstrating our commitment to quality, integrity, and superior service. We are proud of the relationships we’ve built and the positive impact our work has had on the properties and lives of our clients.
At Arlington Fence and Deck Company, we’re dedicated to not just meeting but exceeding your expectations. We invite you to browse through our reviews and see for yourself why we are the preferred choice for enhancing outdoor spaces across the Northern Virginia area. Our team is ready to bring our expertise, passion, and unwavering commitment to customer satisfaction to your next project.